Waitress interview questions and how to answer them

A waitress interview is short, and it often happens at a booth with the owner while the lunch crowd thins out. They aren't testing whether you can recite the menu. They want to know you'll show up for the Saturday breakfast shift, keep your head when three tables flag you at once, and treat the regulars right.

Cheat sheet

The 8 questions you will almost certainly get

The questionWhat they want to knowYour angle
Can you work weekend mornings and holidays?At a diner or breakfast spot, Saturday and Sunday mornings are the money shifts and the hardest to cover. A no here often ends the interview.Give a straight yes, or name exactly which weekend shifts you can do
How many plates can you carry at once?Family restaurants and diners expect you to run your own food, often several plates per trip, and they don't have food runners to cover you.Answer honestly, and say which carry you use, such as a three-plate hand carry
It's the Sunday rush and three of your tables need you at the same time. What do you do?Prioritizing under pressure is the core of the job. They want to hear an order of operations, not a promise to work hard.Acknowledge everyone first with eye contact or a quick "I'll be right with you"
A regular says his eggs are wrong, but you know you wrote them down right. How do you handle it?Diners run on regulars, and the owner wants to see that you'll protect the relationship over being right.Apologize and take the plate without arguing about the ticket
What POS systems have you used?Order entry errors cost food and time. They want to know how long it'll take to train you on Toast, Square, Clover or whatever they run.Name the systems you've actually used
How do you handle a table that's lingering during a rush while people are waiting at the door?At a small restaurant, table turns are the whole business model on a weekend morning. They want tact, not a guest pushed out the door.Drop the check at a natural pause with a friendly "no rush, whenever you're ready"
What side work have you done at other jobs?At diners, waitresses often brew coffee, refill ketchups, cut lemons and restock the pie case. Owners get tired of people who disappear when the rush ends.List the real tasks you've done: rolling silverware, marrying ketchups, restocking stations, closing duties
Tell me about a time a coworker wasn't pulling their weight.Small crews share sections, tips and side work. One sour relationship can wreck a morning for everyone.Describe a specific shift and what wasn't getting done
Side by side

A forgettable answer, and a better one

"Can you work weekend mornings and holidays?"

Forgettable

A vague "I'm pretty flexible" that turns into a list of exceptions when they push.

Better

Give a straight yes, or name exactly which weekend shifts you can do. Say how you get to work early, since buses and rides are a real reason people call out. Mention you're open to picking up shifts when someone's sick. If you have a conflict, state it now rather than after you're hired.

"How many plates can you carry at once?"

Forgettable

Bragging about a number you can't back up in the trial shift.

Better

Answer honestly, and say which carry you use, such as a three-plate hand carry. Mention whether you've carried a tray with drinks or a full breakfast order. If you're new, say you'd like to practice with empty plates before the rush and will ask to be shown.

Questions to ask them

  • How are tips handled here: do waitresses keep their own, pool them, or tip out bussers and the kitchen?
  • Which shifts are you most trying to fill, and how are sections assigned?
  • What does training look like: will I shadow someone before I take my own tables?
  • How is side work split between opening and closing shifts?
  • Do you require a food handler card or alcohol server training, and do you help pay for it?

Need more Waitress interviews to prep for?

HeroApply applies to Waitress jobs that match you, every day. 9 jobs are open today.

Find Waitress jobs