1.A tube arrives with a label that doesn't match the requisition. What do you do?
Why they ask
Specimen identification is the single thing a lab assistant can get most badly wrong. They want to hear that you won't fix it yourself.
How to answer
- Don't process it and don't relabel it on your own
- Set it aside in the problem area and document it the way the lab's procedure says
- Tell the lead tech and follow the rejection or recollection process
- Mention that the patient may need a redraw, and that's still better than a wrong result

