Kitchen Manager interview questions, and how to answer them

A kitchen manager interview tests whether you can run the back of house as a business, not only whether you can cook. Expect questions about food cost, labor, inspections and the cook who keeps showing up late. Most operators also want to see you in the kitchen before they make an offer.

Cheat sheet

The 8 questions you will almost certainly get

The questionWhat they want to knowYour angle
Your actual food cost came in well above theoretical last period. Walk me through how you'd find out why.This is the core of the job. They want to know you have a method, not a guess.Check the inventory count first, since a miscount or a wrong unit of measure is the most common cause
How do you run your weekly inventory, and how do you set your order?Ordering badly either leaves the line short or fills the walk-in with product that spoils.Count on the same day and in the same shelf order every time, ideally with a partner
The health inspector walks in during the lunch rush. What happens next?An inspection is a test of your daily habits, and a bad score can close a restaurant or make the news.Greet the inspector, offer to walk with them, and keep a cook on the line so service continues
A cook calls out an hour before a busy Friday. How do you cover it?Call-outs happen constantly. They want to see a plan, not heroics.Call your list of cross-trained cooks in order and offer the shift
How do you build a schedule that hits a labor target without burning out your crew?Labor is usually the other big number you're held to, next to food cost.Start from the sales forecast and the covers expected each daypart
How do you make sure a dish on the spec card looks and tastes the same on every shift?In chains and groups, consistency is what the kitchen manager is really paid for.Train with the recipe card and plate photo, then have the cook plate it for you
Walk me through how you receive a delivery.Receiving is where money and food safety get lost in a few minutes.Check the invoice against the order, item by item
Tell me about a cook you had to let go, or one you turned around.You'll hire, coach and fire. They want to see you do it fairly and on paper.Describe the specific behavior, not the person's attitude
Side by side

A forgettable answer, and a better one

"Your actual food cost came in well above theoretical last period. Walk me through how you'd find out why."

Forgettable

Jumping straight to 'the cooks are stealing' or 'I'd raise the menu prices' without looking at the data.

Better

Check the inventory count first, since a miscount or a wrong unit of measure is the most common cause. Compare invoices to the order guide for price increases or substitutions. Look at the waste log and the comp and void reports from the POS. Spot-check portions on the highest-cost items with a scale. Explain how you'd fix it and follow up on the next count.

"How do you run your weekly inventory, and how do you set your order?"

Forgettable

Saying you 'just know' what to order or that the sous chef handles it.

Better

Count on the same day and in the same shelf order every time, ideally with a partner. Use par levels built from sales history and adjusted for events and holidays. Place orders against the forecast, not against a feeling. Rotate stock with FIFO and label everything on receiving.

Questions to ask them

  • What were food cost and labor like last period, and what are the targets?
  • Who writes the menu and the recipe specs, and how much say do I have?
  • How many cooks are on the team right now, and how many positions are open?
  • Who covers the kitchen on my days off?
  • When was the last health inspection, and what came up?

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