1.Walk us through a practice change you led from start to finish.
Why they ask
This is the core of the job. They want proof you can find a problem, pick evidence, get buy-in and keep the change alive after the go-live week.
How to answer
- Name the problem and the measure you tracked, like injury falls or central line infections on one unit
- Explain how you found the evidence and which framework you used, such as the Iowa model or PDSA cycles
- Describe who you pulled in: unit champions, the manager, pharmacy or supply chain
- Give the result and what you did to sustain it, like audits or adding it to the annual competency

