1.Your morning QC fails on a chemistry assay and the floor is calling for results. What do you do?
Why they ask
This is the most common real pressure in the job. They want to know you won't release patient results on a failed run.
How to answer
- Hold patient results on that assay and tell the floor there's a short delay
- Check the obvious causes first: control material, reagent lot, expired calibration
- Look at the Levey-Jennings chart and apply the lab's Westgard rules to see if it's random or a shift
- Fix, rerun controls, and only then release; re-run patients since the last good QC if needed
- Document the corrective action in the QC log

