Most of HR runs on paperwork someone has to get exactly right, and that someone is you. You'll onboard new hires, keep employee files clean and answer the questions nobody else wants to field. This is a day in a mid-sized company with a small HR team, where the assistant touches almost everything.
You open the shared HR inbox and sort it. A manager wants to know if a new hire's background check cleared. Someone asks how to change their direct deposit. A former employee needs a verification of employment letter for a mortgage. You answer the quick ones, flag the sensitive ones for the HR generalist, and log anything that needs follow-up in the ticket tracker or a plain spreadsheet, depending on how organized your team is.
Monday is start day, so you're in the conference room with a small group of new people. You walk them through the handbook, collect their tax and employment eligibility forms, check their identity documents against the list, and make sure every signature in DocuSign actually landed. Then you hand them off to IT for laptops. If a document is missing, it's on you to chase it before the legal deadline passes.
You key this week's changes into the HRIS, which might be Workday, BambooHR or ADP. A promotion, two address changes, a manager swap, a leave of absence. It's quiet work, but a typo in a pay rate or a start date turns into a payroll error that someone notices on their paycheck. Good assistants double-check against the signed offer letter every time.
An employee walks up to your desk upset. Their manager said something in a meeting that felt out of line, and they want to know what to do. You can't investigate this yourself, and you shouldn't promise anything. You listen, take careful notes, explain that you'll bring in the HR generalist, and book them a private time the same day. The spreadsheet you meant to finish waits until tomorrow.
You schedule interviews in Greenhouse or whatever applicant tracking system the company uses, which means juggling several calendars and a hiring manager who never answers. You send an offer letter template to the recruiter for review, file today's signed forms into the right personnel folders, and update the onboarding checklist so next Monday doesn't start with surprises.
The posting says data entry, filing and scheduling. That's true, and it's most of the hours. What it leaves out is that you'll hear things. Salaries, medical leave, a pending termination, somebody's divorce showing up as a benefits change. People trust HR with information they don't tell their friends, and a slip in the break room can cost you the job. Discretion isn't a soft skill here. It's the core requirement.
You'll also be the face of HR for most employees. The generalist and the manager handle the hard cases, but the everyday questions come to you: when does my insurance start, where's my pay stub, can I take Friday off. Being friendly and fast with those answers shapes how the whole company sees the department.
The honest downside is that the work can feel clerical for a long stretch. You're doing the tasks nobody above you has time for, and you'll sometimes watch decisions get made without being asked your opinion. The people who move up treat that stretch as school. They learn why the generalist handled a complaint the way she did, how the benefits renewal actually works and what the lawyers care about in a separation agreement.
This is the most common route. You're already the person who greets new hires, orders their badges and knows where the forms live. Ask to help with onboarding, and when an HR assistant opening comes up, you're the obvious internal pick.
A degree in human resources, business or psychology gets you in the door, especially with an internship on your resume. Employers mostly care that you can handle confidential work and use Excel without help.
Agencies place a lot of temporary HR support during busy stretches like open enrollment or a hiring push. If you're reliable for a few months, temp-to-hire offers are common, and you skip the usual interview queue.
1% of openings are fully remote.
$53,200 – $85,150
Typical range in the 5 of the newest 60 postings that list pay.
No. Most employers hire assistants without one. The aPHR from HRCI is built for people starting out and can help if you're coming from outside HR, but experience with an HRIS and a clean record of handling confidential work count for more. Save the SHRM-CP for later, when you're moving toward a generalist role.
Titles overlap a lot, and some companies use them for the same job. When they're different, the coordinator usually owns a whole process, like onboarding or interview scheduling, while the assistant supports several processes and handles more of the filing and data entry.
The usual next step is HR coordinator or HR generalist. Some assistants specialize instead, moving into recruiting coordination, payroll or benefits administration because they found they liked one slice of the work best.
HeroApply applies to them for you, so you can keep doing the job you have.